Returns

Returns

You can return any item purchased on VIEUXEYEWEAR.com within 14 days of the delivery date.

  • Contact us  by Email for a Return Authorisation Number.
  • Ensure the merchandise you return is in its original condition - unworn, hang tags and packaging included undamaged in their original condition, otherwise we will be unable to accept your return and issue an exchange or refund.
  • Proof of purchase is required.
  • We only accept returns for purchases made on VIEUXEYEWEAR.COM
  • Once your package reaches the warehouse please allow 3 -7 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted your refund will be issued and you will receive a confirmation email or tracking number for exchange. There is a limit of one return per item on the initial order.
  • Keep in mind that VIEUXEYEWEAR.com is not responsible for any theft or loss during transport, we suggest you choose a trackable shipping service with signature upon delivery.

Send your return to:

VieuX Eyewear
PO Box 245
West Burleigh
QLD 4219
Australia

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TRY BEFORE YOU BUY
Try up to 3 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
TRY BEFORE YOU BUY
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Secure Payment
We'll capture your card details, but we won't charge you until you decide which items you want to keep.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
By continuing with your order, you agree to our Terms and Conditions
TRY WITH MIRRA
You're ready to select your exchange items
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.